i'm sure it's because the people of america got a glimpse of someone without a facade on. he had the most scripted presidency and this was its most unscripted day. >> schieffer: an awful day to be sure, but one that came to define the legacy of ronald reagan. >> osgood: ahead, happy birthday to the real birthday girl. ♪ crossing borders with ease ♪ ♪ clearing customs' a breeze ♪ ♪ that's logistics ♪ ♪ a-di-os, cheerio, au revoir ♪ ♪ off it goes, that's logistics ♪ ♪ over seas, over land, on the web, on demand ♪ ♪ that's logistics ♪ ♪ operations worldwide, ups on your side ♪ ♪ that's logistics ♪ [ male announcer ] every day thousands of people are switching from tylenol® to advil. here's one story. my name is jose. i'm from california and i'm a messenger and deliver all over the place. so there's times i'm just climbing in and out of the van, feel your hands hurting, you feel your back hurting. i used to take tylenol. i switched to advil. been using it ever since. and when the pain is gone and you feel good and you feel healthy... work o